Strengthening Public Services in Canada

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We’re a full service knowledge brokering company, with combined experience that spans knowledge translation and exchange, event management, training, research, communications and design.

Building Capacity to Use and Share Knowledge

We help our clients with strategies and services that enable effective access and use of knowledge. Our knowledge brokering approach involves the development of relationships, networks, and activities in order to help clients share knowledge, insights, research evidence and technical know-how.

Our events (either online or in-person, stand-alone or in a series) are a great way to showcase excellent work and promising practices, promote the exchange of ideas, inspire innovation and, above all, engage peers and networks in better knowledge exchange.

We offer coaching to help teams develop effective knowledge culture within and across organizations, helping to build long term capacity. Our coaching packages enable people to learn specialist skills in knowledge brokering, and how to translate knowledge effectively via meaningful products and tools.

Our knowledge products bring together innovative concepts, quality content and practical design. We collaborate with clients to present tailored knowledge in user-centred formats that stimulate engagement, understanding and action. We excel at creating products like decision aides, job aides, info sheets, info graphics, communication tools, capacity building tools and more.

Our strategy services bring together all of these components, and more, into comprehensive plans ready for action.

Contact us to find out more about our services.

Meet the Team

Our carefully selected team is a group of smart, creative people who are motivated by the challenge of combining our talents to deliver consistently great work. We love bringing knowledge to life, bringing voice to our clients’ work and enabling lasting change within public services.

We punch above our weight, deliver impressive results and have gained sector-wide recognition for our work.


Our Clients

Alzheimer Knowledge Exchange (AKE) KPMG Enterprise
Alzheimer Society of Ontario (ASO) Niagara Connects (formerly, Niagara Research and Planning Council)
Behavioural Supports Ontario Project (BSO) North Simcoe Muskoka Local Health Integration Network (NSM LHIN)
Canadian Dementia Knowledge Translation Network (CDKTN) Providence Care
Canadian Hospice Palliative Care Association (CHPCA) Richard Ivey School of Business
Canadian Dementia Research and Knowledge Exchange (CDRAKE) South East Local Health Integration Network (SE LHIN)
Canadian Institutes of Health Research (CIHR) St. Joseph’s Health Care London
Palliative Pain & Symptom Management Consultation Program Southwestern Ontario University of Waterloo
Institute for Clinical Evaluative Sciences (ICES) Women’s Christian Association (WCA)

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We love working with our clients to help bring their ideas to life and create memorable knowledge connections.

Combining the skill sets of a knowledge management, communication and design agency, we work with clients on a wide range of projects, from strategy through to implementation. We’re passionate about delivering high-quality, distinctive work that ensures efficient use of resources.

We can work with you to develop strategies, products, events and coaching – individually or part of a larger, integrated package.



Transform knowledge and ideas into planning and action.

We believe it’s vital to invest effort up front to generate long lasting results and enable leaders to make the best decisions. We use our expertise to help you bridge evidence and practice, connecting concepts with practical applications. And we support you to focus on what works, let go of what doesn’t and identify the most efficient and cost-effective solutions for your organisation and stakeholders.

Find out more.


Empower people to put knowledge into practice.

We turn evidence and experiential knowledge into meaningful, beautifully designed outputs, that engage, inform and inspire. Whether we’re producing decision aides, reports, or info graphics, our work delivers impact and helps to bring about changes in attitudes, behaviour and performance.

Find out more.


Connect people to share ideas, learn and bring about change.

We organise events that are tailored to your needs and budget, and that make the best use of technologies. Our approach enables you to bring together professionals and stakeholders, whether virtually or in person, to share knowledge and best practice, build relationships, and take collective action.

Find out more.


Build your capacity to do great work together. 

We can help you identify talent and skills gaps among your staff, and work with them to become effective knowledge brokers. Effective brokering enables information to be shared and exchanged efficiently, encourages the development of new ideas and approaches, stimulates innovation and changes the way that people work together and co-create. We provide coaching and case-based learning that will engage your staff with knowledge brokering concepts, strategies and software.

Find out more.


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We are proud of the work we create with our clients.

Our projects deliver impact and reflect excellent value for money. We pride ourselves on delivering high-quality products and services while remaining committed to working within the reality of public service budgets. We effectively define strategies, capture insights, build networks, shape and illustrate ideas, and facilitate change. We have worked with a variety of clients – from regional level to federal level, from grass roots projects to government-funded initiatives, from organizations small and large. Clients benefit from our experience as we help them achieve their desired outcomes.

Take a look at some of our innovative work and if you are inspired to work with us, we’d love to hear from you!

Feature Case Studies

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Loud Thoughts

We love to share what we know and discuss what we don't. Join the conversation!

Stay connected to the Gestalt Collective community. Check out our Events, Workshops, Publications and Blog to see what “loud thoughts” we have to

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share about public service, healthcare, learning, business, technology, and design.

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We take a team-based approach to our work. Team members operate from their own full-service home office. Reach out to any of us and we look forward to hearing from you!

Contact info

Megan Harris (Head Office)
Chief Executive Officer
79 Dewar Court
Milton, ON, L9T5N8
1-886-325-9956, Ext 102
Elizabeth Lusk
Chief Product Officer
88 Becher Street
London, ON, N6C 1A7
1-866-325-9956, Ext 103
Sarah Webster
Client Services & Project Director
1032 Lombardy Street
Kingston, ON, K7M8M6
1-866-325-9956, Ext 104
Jessica Leong
339 McKee Avenue
Toronto, ON, M2N4E6
1-866-325-9956, Ext 105
Mandy Bryan
Administrative Coordinator
479 White Drive
Milton, ON, L9T4G3
1-866-325-9956 Ext 101